Questions to ask any contractor you consider hiring

What types of projects do you do?

Match your job to the builder. Some contractors may be better at new construction than others at remodeling. Explore pricing as well. A builder that concentrates on million-dollar custom homes may not be the best choice for a modest cottage on a tight budget.

How long have you been in the business?

While longevity isn’t a guarantee of quality or reliability, it is an indication that the builder can run a job successfully and satisfy clients.

How much do you charge?

While an experienced builder may be able to give you a rough cost estimate, most really can’t give an exact number until you work out plans and specifications.

What is your payment schedule?

Most professional builders work on a pay-as-you-go basis, receiving partial payments throughout the process. The payments for new construction, also called draws, typically are scheduled as a certain percentage of the total cost when specific stages of construction are completed. Avoid any contractor who wants full payment before starting the job.

Can I see some of your projects?

Good builders are proud of their work and enjoy showing it to potential clients. Ask to see photographs of complete projects, and choose someone whose work looks similar to the job you’re planning.

How many projects like mine have you completed in the last year?

Your contractor should have experience in the type of remodeling project you want done – not just “contracting experience”. The more experience a contractor has and the more he specializes in the work you need done the better off you will be. Many contractors dabble in anything that comes their way and never develop expert expertise in what they are doing.

Will you provide me with references?

A good contractor will be happy to provide you with references. You should look for a well-established contractor who can give you several customer references from the last 6 months to one year.

Do you guarantee your work?

Your contractor should guarantee his work for at least one year from date of completion. They should also include any warranties from the material used if applicable.

Who will be in charge of the job?

Make sure the contractor or his foreman is on the job whenever work is being performed especially if sub-contractors will be used. The responsible party must be familiar with every aspect of your project. You cannot be worried about what is going on when you are not there.

How do you handle callbacks?

You need to hire a builder who is willing to return to the site and fix any building-related problems that may arise — even after the job is finished.

With whom will I be working on the jobsite?

Know who your main contact will be. Some builders supervise in person; others use superintendents or foremen to handle day-to-day operations.

How do you handle “dirty work”?

Construction is dusty and dirty! It gets everywhere, especially if any sanding is being done. Make sure the contractor will make an honest effort to keep the dust contained, or notify you when the heavy dust generating operations will take place so you can place sheets over furniture or move sensitive belongings. Make sure the contractor agrees to sweep up and place all construction debris in a predetermined place or refuse container at the end of every day.